Shipping policy
At Nomad Suds, we work to make sure your order is packed carefully and shipped as quickly as possible.
Order Processing
Orders are typically processed within 2–5 business days after they are placed. Orders are not processed or shipped on weekends or holidays.
During busy periods, sales, or holidays, processing times may take a little longer. We appreciate your patience and will do our best to keep your order moving.
Shipping Times
Once your order has been processed and shipped, delivery times will depend on your location and the shipping method selected at checkout.
Please note that shipping times are estimates and are not guaranteed. Delays may occasionally occur due to carriers, weather, holidays, or other circumstances outside of our control.
Shipping Rates
Shipping costs are calculated and displayed at checkout based on your delivery address, order size, weight, and available shipping options.
Any applicable shipping charges will be shown before you complete your purchase.
Order Tracking
When your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
Please allow some time for the tracking information to update after your order has been handed over to the carrier.
Incorrect or Incomplete Shipping Information
Please make sure your shipping information is accurate and complete when placing your order.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.
If you notice an error in your shipping information after placing your order, please contact us as soon as possible. We will do our best to make changes before the order ships, but we cannot guarantee that changes can be made once an order has been processed.
Lost, Damaged, or Delayed Orders
If your order appears to be delayed, lost, or arrives damaged, please contact us as soon as possible with your order number and any relevant details.
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures. We will work with you to help resolve shipping issues where possible.
International Shipping
If international shipping is available for your location, any customs duties, taxes, or other fees imposed by the destination country may be the responsibility of the customer.
Customs clearance may also cause delays that are outside of our control.
Contact Us
If you have any questions about your order or our shipping policy, please contact us and we will be happy to help.